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Customer Relationship Management (CRM)

Customer Relationship Management System (CRM)

Track customer accounts, contact logs, receipt vouchers, discount programs, and loyalty points.

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Key Features

Accounts & Payments Tracking

Alerts for debt collection schedules and customer balances.

FAQ

Does the system support ZATCA E-Invoicing requirements for Phase 1 and Phase 2?
Yes, the system is fully compliant and certified with ZATCA regulations for generating simplified and standard tax invoices, with direct cloud API integration.
Can I manage multiple branches, warehouses, and POS terminals from a single account?
Absolutely, you can connect multiple branches and warehouses with real-time stock transfers and consolidated or branch-specific reporting.
How is data security and backup handled?
Data is hosted on high-security cloud servers protected with modern encryption (SSL/TLS), with automated scheduled backups ensuring business continuity.
Does the system support role-based permissions and user management?
Yes, the system provides granular role-based access control, allowing custom roles and permissions down to specific screens, operations, reports, and prices.
Can the system integrate with e-commerce platforms and payment gateways?
Yes, the system supports integrations with e-commerce stores (WooCommerce, Salla, Zid) as well as payment gateways, SMS, and WhatsApp.

Other Products & Modules

Sales & Inventory

Manage sales, purchases, inventory and warehouses from one platform.

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Accounting & Finance

Manage accounts, journal entries, and financial reports easily.

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HR & Payroll

Manage employees, attendance, vacations, and payroll.

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Join thousands of businesses that trust Afkar Systems to manage accounting, warehouses, and e-invoicing.

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